Your information
Privacy Policy
This policy explains the information we use to operate the TRENDIFFIER store and fulfil customer orders.
Information we collect
When you create an account, place an order, contact support or subscribe to updates, we may collect details such as your name, email address, phone number, delivery address, order information and messages you choose to send us.
How we use information
- To process orders, payments and deliveries.
- To provide customer support, handle returns and resolve disputes.
- To maintain account, order and security records.
- To send store updates or newsletters where you have subscribed.
- To prevent fraud, misuse and unauthorised access.
Sharing and service providers
We do not sell personal information. We may share the minimum information necessary with service providers that help us operate the store, such as hosting, database, payment, analytics, customer-support and courier partners, or when disclosure is required by law.
Payments
Payment details submitted during checkout are used to process or verify the selected payment method. Do not share passwords, OTPs, full card details or confidential authentication information with anyone claiming to represent TRENDIFFIER.
Data security and retention
We use access controls and technical safeguards intended to protect customer information. No online system can be guaranteed completely secure. We retain information for as long as needed for order fulfilment, support, legal, accounting and security purposes.
Your choices
You may contact us to request correction of account details or ask questions about information associated with your account. We may need to retain certain transaction records where required for legal or operational reasons.
Children and policy updates
Our store is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. We may update this policy as our services or legal requirements change; the updated version will be published here.
Contact
For privacy-related questions, use the Contact Us page and mention that your query relates to privacy.