Simple, hassle-free support
Easy Returns & Exchange
Shop with confidence. If something is not right, our team is here to make the return process simple.
TRENDIFFIER care
A better shopping experience, from checkout to after-delivery.
Pan-India delivery · Easy returns · Helpful WhatsApp support
TRENDIFFIER care
Request a return or exchange
Share your order details below. WhatsApp will open with your request ready to send. You can attach product photos in the chat.
A WhatsApp request does not automatically approve a return or create a return ticket. Our team will confirm the request and next steps.
3-day return window
Raise your return request within 3 days of delivery.
5–7 business days
Approved refunds are processed in 5–7 business days after return inspection.
Easy support
Our team guides you through the return or exchange process.
Return policy
How easy returns work
3-day return window
Contact TRENDIFFIER within 3 days of delivery to raise a return or exchange request. Requests raised after this period may not be accepted.
Eligible issues
- Item received is damaged or defective.
- Item received is different from the product ordered.
- Other customer-requested returns are subject to product condition and our confirmation.
Product condition
Keep the product, original packaging, tags, accessories and invoice/order details available. Please do not ship an item back until our support team confirms the return instructions.
Return shipping
For an approved change-of-mind or other customer-requested return, return shipping is the customer's responsibility. If an item is defective, damaged in transit or incorrect due to our error, our team will guide you on the shipping arrangement.
Refund timeline
After an approved return reaches us and passes inspection, the refund will be initiated within 5–7 business days. The time taken by your bank or payment provider to reflect the amount may vary. Exchanges depend on product availability.